Families Youth Success Program

Consejería y clases gratuitas para familias con hijos entre los 5 y 17 años de edad. Ejemplos de temas de ayuda: autoestima, manejo de la ira, desarrollo de amistades positivas, resistencia la presión negativa de los amigos, comunicación, toma de decisiones, etc. Para más información comuníquese al (915) 565-5021 o envíenos un email a

COVID-19: We have a 24-hour helpline for families as they experience stress, trauma, and uncertainty due to this crisis.  This is not an emergency line, but is there to help families with trauma-coping skills, de-escalation,
and connection to services.  This is answered by professionals on our Counseling, Support, and Education team. Through this number, clients can access scheduled licensed counseling and psychoeducational sessions via a low-technology option — plain old telephone.  The number is 915-588-6542.  All of our therapy and educational services are provided by team members trained in trauma-informed care and evidence-based service delivery models and are fully bilingual. Office number 915-565-5021.

The Families and Youth Success Program (former STAR Program) provides individual, family, and group family support services and counseling that helps youth and their families recognize and use their strengths to address goals that are solution-focused. This program offers skills-based training groups for youth to address such issues as improving self-esteem, anger management, developing positive friendships, resisting negative peer pressure, making good choices, and developing coping skills. The program also offers parenting classes to help parents develop skills in communication, limit setting, and behavior management.  While the program aims at family stability, El Paso Center for Children operates an Emergency Shelter for situations where a family is in crisis and short term respite is necessary. Youth between the ages of 10-17 may receive shelter for family respite; while youth is placed in the shelter short term, both individual and family counseling continues.


A family must live in El Paso County and have a youth, age 17 or younger, who meets one of the following criteria:

  • Runaway: has left home without consent or was asked to leave
  • Truant: repeatedly skips school or misses class
  • In Family Conflict: involved in a significant conflict at home
  • Delinquent: involved in delinquent activity, such as fights, theft or drug/alcohol use

To qualify for services, youths cannot be on formal probation or have an open CPS case.  These services are of no cost.  The program is funded by the Texas Department of Family and Protective Services.

Our Program also links with other local agencies to provide education for the community and to link families with local resources, as needed, in order to strengthen families and prevent child abuse.

For more information, please contact us at (915)565-5021 or visit us at 2108 N. Stevens St. El Paso, TX 79930. Building A. You can also send us a referral via email to

Strong Families

Who we are

Ayudamos a familias que buscan recursos a navegar por los sistemas de atención y cuidado de El Paso y les guiamos a obtener los servicios apropiados y necesarios. Ofrecemos grupos comunitarios para padres con el fin de educar y enriquecer el conocimiento en los siguientes temas: Resiliencia, conexión social, conocimiento del desarrollo de padres e hijos, apoyo concreto en tiempo de necesidad, y comunicación: competencia social y emocional de los niños. Para más información comuníquese al (915)307-8043.

Strong Families is an integrated family support system employing outreach, training, and client engagement strategies which aim to reduce the number of children entering the child welfare system. The project aims to transform a promising existing community collaborative, The Family Leadership Council, into an integrated multi-system safety net to build protective factors for families and prevent child abuse and maltreatment in El Paso. 

Project Goals

  • Reduce new referrals and entry into the child welfare system by strengthening families and mobilizing the community through primary prevention strategies and engaging clients’ voices. 
  • Support child and family well-being and strengthen protective factors to prevent child maltreatment through an integrated multi-system collaborative with diverse stakeholders.
  • Evaluate effectiveness of strategies, practices, and activities implemented and reduction of confirmed cases of abuse or entry into foster care. 

Proposed Project Activity

Family Advisory Council: will represent the community by communicating needs to the Family Leadership Council.

Bilingual Website: resources, education materials, hotline information, and information about services that encourage engagement and understanding – Development in Process will be up by Mid-May

Public Awareness Campaign: will include PSAs, social media, billboards and mail-outs to targeted zip codes. 

Promotora Outreach and Education: persons of and from the community who will educate and inform residents about health and community services. 

Parent Cafés: small group gatherings to educate and enrich parents knowledge of five protective factors: Resilience, Social Connection, Knowledge of Parent and Child Development, Concrete Support in Time of Need, and Communication: Social and Emotional Competence of Children.

Navigation: primary point of contact for families searching for resources, assisting with navigating El Paso’s systems of care, and advocating for families to obtain appropriate and necessary services.

Provider Cafés: will bring community service providers together for information sharing, training on service offerings, and coaching on secondary trauma and self-care.

Community we seek to engage: Military and Latino families who reside in zip codes 79924, 79901, 79903, 79905, 79904.

For more information about our services or to enroll please call 915-307-8043.

Victims of Crime

We focus on symptom reduction of PTSD, anxiety, adjustment, grief and depression. Counseling available in English/Spanish to all ages.

For more information, please contact us at (915)565-5021 or email us at